Returns & Exchanges
At VITAL+, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Attach the Label
Download and print the pre-paid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt until your refund is processed within 7-10 business days.